Values

• We do not want to be in a credit business, we are OK with lower margins but not with chasing our customer for our own money
• No long gestation business where we have to wait several years for return on our investment
• We will never take price risk on silver, the only risk will be the change in premium or discount
• We are by nature a risk averse company, whatever risky decisions we are forced to take we will brainstorm collectively to mitigate risks as much as possible
• Each employee will have a basic understanding of all the departments in the company The intent behind this is to reduce friction between departments by each employee understanding the unique pressures faced by various departments.
• Hiring based on cultural fit is the most important and primary criteria. Before taking technical interviews we will do a cultural fit interview. Personal egos will always be lower in priority than the good of the company
• Respect and concern for all colleagues is essential, we must maintain a high level of trust amongst employees
• Lying, cheating and stealing will not be tolerated
• Everyone will chip in for work whether it is for their department or another department
• Everyone will take care to minimize expenses, spend the company money as we would spend our own money
• We will provide context for any request made to a colleague. If we are in an extreme hurry and do not have time to give context we promise to do so as soon as possible
• If a colleague makes a "mistake" our first assumption is that it is a mistake and not done with bad intention. Only after having a detailed discussion with the colleague in question will we reach any conclusion
• We will build long term win-win relationships with our major stakeholders at every level of the company.